Frequently Asked Questions About

Naviate Install Issues

Message: Error 1606. Could not access network location Revit 2021\.

After installing update Revit 21.1.10.26 (21.1.1 Hotfix) 

https://knowledge.autodesk.com/support/revit-products/learn-explore/caas/CloudHelp/cloudhelp/2021/ENU/RevitReleaseNotes/files/2021updates/RevitReleaseNotes-2021updates-2021-1-1-html-html.html)

We have seen that the registry sometimes get a corrupt value on the Install location.

Check the HKLM registry under the SOFTWARE \ Microsoft \ Windows \ CurrentVersion \ Uninstall \ {7346B4A0-2100-0510-0000-705C0D862004} key and the "InstallLocation" value.

It should say something like "C: \ Program Files \ Autodesk \ Revit 2021 \". If it only says "Revit 2021\", it means that the Autodesk's upgrade has not been done correct.

Wrong registry values:

Correct Registry Setting:

I'm receiving Error 1311: Source file not found

If you receive this error during installation, you have forgotten to unpack the file you downloaded.

Use software as WinZip, RAR etc to unpack the downloaded file before you start the installation.

It should look like this.

 

Message: Missing third party updater

This is the message that comes up every time you use an application that has a so-called "updater" in the project. If you do not have the application installed, Revit will notify you when you open the project (as there may be elements in the project if not updated).

This is not an error message! An information or warning. If you don't want to see this one more time in the project, you choose "Don't warn about this updater again ..." That option does exactly what it says.

In the example above, it seems to be the "updater" for REX that it is being warned about. Someone has used REX in the project and now you open the project without having REX installed.

In other Naviate applications we make our "updaters" silent, that is, they configure them so that a warning should not come. Autodesk has not done this with the REX application.

 

 

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